Hi all!

I just create an application and I am working now in the software installation.

I am afraid that some users which will install the application that I will distribute do not have access to the internet, according the company police. So I add the Xna 3.0 redist to the installation package.

During the installation of the app, it calls the XNA 3.0 redist, so it starts the XNA install.

Sometimes, if the user already has the XNA previously installed in this computer, an error occur, even if he selects the repair option.

The error code is 2755.

Does anyone can help me, in order to solve this problem?

Thank you.
Gustavo

Are either of the conditions shown here applicable?

Can you please gather a verbose log file from this failing installation of the XNA Framework Redistributable 3.0, post it to a file server and reply back here with a link we can use to download it so we can take a further look?

To gather a verbose log file, you can do one of the following:

1. Install the XNA Framework Redistributable 3.0 with this command line:  msiexec.exe /i xnafx30_redist.msi /l*v %temp%\xnafx30_redist.log
2. Set the registry value described in this blog post, then re-run the install and let it fail again, then search for the log named %temp%\msi*.log

Thanks!