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Any chance for a one-time exception to re-pricing rule?

Last post 7/29/2009 3:07 PM by Jim Perry. 18 replies.
  • 7/24/2009 1:12 PM

    Any chance for a one-time exception to re-pricing rule?

    Is there any chance of Microsoft throwing out a one-time exception to the 90 day re-pricing rule to us developers because of the recent changes to allowable prices?

    I doubt I'm the only one in this situation.  My game Sky Defender would fit much more nicely into the 80 point category than the previous bottom of 200 points.  The problem, I released it just a month ago; before we knew about the pricing change, and still a long time until I can drop it to the more reasonable price.
  • 7/24/2009 1:43 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Doubtful an exception will be made as it would have to be made for everyone.
    Jim Perry - Microsoft XNA MVP
    If people spent a minute searching the forums and reading the FAQs before posting I'd be out of a job.
      Got some XNA Game Studio/XNA Framework development info to share with the community? Put it on the XNA Wiki.
        Please mark posts as Answers or Good Feedback when appropriate.
  • 7/24/2009 1:51 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    I think it's a reasonable request, since there are likely several games that would like to switch. Maybe someone at Microsoft is reading this right now and willing to listen...

    I wouldn't hold my breath though. But I think it would be a good idea.
  • 7/24/2009 2:06 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Jim Perry:
    Doubtful an exception will be made as it would have to be made for everyone.


    That's exactly what I'm asking for, a one-time exception for everyone that wants it.  I know I can't be the only person who thinks one of my very recent releases would fit much better in one of the new prices than having it remain in one of the old ones.
  • 7/24/2009 2:12 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    And you can't just wait, why....?
    Jim Perry - Microsoft XNA MVP
    If people spent a minute searching the forums and reading the FAQs before posting I'd be out of a job.
      Got some XNA Game Studio/XNA Framework development info to share with the community? Put it on the XNA Wiki.
        Please mark posts as Answers or Good Feedback when appropriate.
  • 7/24/2009 3:26 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    I'm in the same situation. I'm not overly fussed about dropping to 80msp RIGHT NOW ARGHHH, but at the same time it would be nice to be able to get in on the ground floor. There's going to be a lot of buzz on the gaming sites about the new changes over the next few days, and it's likely to result in a lot of users that previously found CG too expensive returning to the service for a second look. That initial buzz will be over by the time some of us get to drop to 80msp. But like I say, I can live with missing out - I very much doubt a pricedrop would make any difference to my sales. For some games, though, it could be a tipping point.

    Gareth Williams - MCTS .Net 2 Web Applications - Team Mango - My Blog - Gravsheep - Dysnomia (In Peer Review)
  • 7/24/2009 3:31 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    email them - these forums are not the right way to reach the team on such things. (Jenkmeister posted below - don't email them) I doubt they will grant any exceptions though so report back here what you hear.

    Play Kissy Poo - a game for 4 year olds on Xbox and windows
    The ZBuffer
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  • 7/24/2009 3:51 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Answer
    There will be no exceptions to the rule. We understand you may have some frustration that there is a new price point that you want to change too, but there are reasons for only one price change every 90 days (pay out calculations being a big part of this).
    Sean Jenkin | an XNA alumni, now hanging out at MSDN and TechNet...
  • 7/24/2009 3:54 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Don't you hate it when MS show up and prove you wrong ;-)
    Play Kissy Poo - a game for 4 year olds on Xbox and windows
    The ZBuffer
    News and information for XNA
      Follow The Zman on twitter, Email me
        Please read the forum FAQs - Bug/Feature reporting
          Don't forget to mark good answers and good playtest feedback when you see it!!!
  • 7/24/2009 4:02 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Thanks Jenkmeister.  I knew it was a long shot, but you never know until you ask. :)

    @ZMan: You beat me to marking that as the answer.  Give other people a chance to try out some of the new forum functions. ;)
  • 7/24/2009 4:06 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    TOgburn:
    @ZMan: You beat me to marking that as the answer.  Give other people a chance to try out some of the new forum functions. ;)

    Not me... probably jenk.
    Play Kissy Poo - a game for 4 year olds on Xbox and windows
    The ZBuffer
    News and information for XNA
      Follow The Zman on twitter, Email me
        Please read the forum FAQs - Bug/Feature reporting
          Don't forget to mark good answers and good playtest feedback when you see it!!!
  • 7/24/2009 4:06 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Actually - I marked my post as the answer ;-) Next time I'll give the OP the chance to do that! theheheh
    Sean Jenkin | an XNA alumni, now hanging out at MSDN and TechNet...
  • 7/24/2009 5:07 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Jenkmeister:
    There will be no exceptions to the rule. We understand you may have some frustration that there is a new price point that you want to change too, but there are reasons for only one price change every 90 days (pay out calculations being a big part of this).
    Wait, what? Does that mean people (like me) who have a 200 point game out are going to sit at a ridiculously underpriced 80 until their 90 days are over?
  • 7/24/2009 5:27 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    No, you'll stay at 200 points. On October 22nd, if you haven't changed your game price by then (which you'll have an oppurtunity to do), then we'll push the price down to 80 points. If you don't want that to happen, look at your submitted game for the next price change date and make sure to update the price to 240 or 400 points.
    Sean Jenkin | an XNA alumni, now hanging out at MSDN and TechNet...
  • 7/24/2009 5:31 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Ah I see, the mandatory price change date is different from the voluntary one. Cool beans!
  • 7/24/2009 9:50 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Jenkmeister:
    Actually - I marked my post as the answer ;-)
    That sounds like cheating.

    How do I become a mod? ;o)
  • 7/29/2009 2:18 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    In an attempt to keep from further derailing another thread, I'm reposting my comment here so we can continue the discussion in an appropriate thread.

    I posted:
    PitchMobile:
    Jim Perry:
    The rule is, you can only change the price every 90 days. By renaming the game and resubmitting just to get around this you're gaming the system. End of story.

    Hmm. There seems to be some disparity between which actions are considered "gaming the system" and which are "legitimate workarounds". I recently watched a discussion wherein a user had reached his 8-game limit, and had worked around the problem by purchasing another account. Without any discussion of why the 8-game limit rule was even in place, the opinion of the moderators was that this was a legitimate workaround to the limitation. To my mind, that indicates there's most likely a technical issue involved, and not a fairness issue or other kind of concern.

    When asked if there would be an exception to the price-change rule, Jenkmeister responded with the following (emphasis mine):

    Jenkmeister:
    There will be no exceptions to the rule. We understand you may have some frustration that there is a new price point that you want to change too, but there are reasons for only one price change every 90 days (pay out calculations being a big part of this).

    So there's a technical issue at play here. Why is getting around a technical issue legitimate in one case, but not in another?

    My concern is that there's a fairness issue in not allowing an immediate price change for those who fall within the 90-day period before the structure change. Like it or not, titles on the service compete against each other for sales, and given titles of similar depth and quality the ones at a lower price point will most likely 'win' that competition. So now you have a situation where there are games of a similar quality that were at the same price point before the structure change, but since the change some have been able to lower their prices to be inline with the new structure, but some have not. Those without that opportunity are at a huge competitive disadvantage for whatever time they have to wait for their 90 days to be up. If the reasons for prohibiting the exception to the rule are mostly technical in nature, why is there so much derision for those who choose to give up a game slot to compensate for the competitive disadvantage?

    To which Pheel replied:

    Pheel:
    It's not a technical issue

    If that's the case, I feel I'm missing something big and obvious. Would you mind elaborating? I'd really like to understand the issues here.
  • 7/29/2009 2:35 PM In reply to
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    Re: Any chance for a one-time exception to re-pricing rule?

    PitchMobile:
    If that's the case, I feel I'm missing something big and obvious. Would you mind elaborating? I'd really like to understand the issues here.


    I'm not going to justify why the price can only change every 90 days. It's a policy decision and we're not going to make exceptions
    Phil Smail, Sheriff of Finance/Program Manager, XNA Team
  • 7/29/2009 3:07 PM In reply to

    Re: Any chance for a one-time exception to re-pricing rule?

    Pheel:
    I'm not going to justify why the price can only change every 90 days. It's a policy decision and we're not going to make exceptions

    And with that I think we're done here.
    Jim Perry - Microsoft XNA MVP
    If people spent a minute searching the forums and reading the FAQs before posting I'd be out of a job.
      Got some XNA Game Studio/XNA Framework development info to share with the community? Put it on the XNA Wiki.
        Please mark posts as Answers or Good Feedback when appropriate.
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