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Last post 11/22/2009 7:09 PM by Aaron Stebner. 7 replies.

11/17/2009 9:19 PM

CyberJacob

(0)
Posts 3

can't install XNA

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when running the XNA setup .msi it closes after spending about five minutes 'copying prerequisite files'. I have also just installed Microsoft visual c# express 2008 and have also restarted the pc inbetween installs. I can supply log files, system info and screenshots if required. (btw the ajax spell checker in this thing is terrable)

11/17/2009 11:33 PM

In reply to

Axiom Games2

(0)
Posts 12

Re: can't install XNA

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Make sure that your firewall isn't blocking the program from installing. What OS are you using?

עמנואל

axiomgaming.net | twitter.com/axiomgaming | axiom's facebook page

11/17/2009 11:35 PM

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Nick Gravelyn

(14688)
premium membership Team XNA
Posts 9,327

Re: can't install XNA

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Axiom Games, please remove your avatar image from the signature. It's quite large and distracts from the forums. We don't have a rule on images in signatures, but I know that myself and others would appreciate if you removed yours.

nickgravelyn.com | twitter.com/nickgravelyn

11/17/2009 11:46 PM

In reply to

Axiom Games2

(0)
Posts 12

Re: can't install XNA

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Done and doner; Sorry about that.

עמנואל

axiomgaming.net | twitter.com/axiomgaming | axiom's facebook page

11/18/2009 12:04 AM

In reply to

Aaron Stebner

(1006)
premium membership Team XNA
Posts 698

Re: can't install XNA

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Can you please zip your setup log files, upload them to a file server (such as http://skydrive.live.com/), and then reply here with a link so we can download them and take a further look? You can find XNA Game Studio 3.1 setup log files at %temp%\XNA Game Studio 3.1 Setup\Logs.

Also, if you'd like, you can report a bug about the spell-checker issue in the forum editor software on the Connect site.

Thanks!

Aaron Stebner, Program Manager, XNA Platform and Tools team

11/18/2009 1:37 PM

In reply to

CyberJacob

(0)
Posts 3

Re: can't install XNA

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I'm using vista home premium with an all updates. I give the installer permission when uac asks me. I am currently unable to zip the files but i will post them tonight (~5pm GMT)

11/22/2009 3:50 PM

In reply to

CyberJacob

(0)
Posts 3

Re: can't install XNA

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link is :

http://cid-fdbc61e965c08d07.skydrive.live.com/self.aspx/Public/XNA%20Game%20Studio%203.1%20Setup.zip

11/22/2009 7:09 PM

In reply to

Aaron Stebner

(1006)
premium membership Team XNA
Posts 698

Re: can't install XNA

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According to these log files, your XNA Game Studio 3.1 installation is failing due to the same issue described in this Connect bug. As a workaround, you should be able to go to the Programs and Features control panel, uninstall the item named Microsoft XNA Framework Redistributable 3.0, then re-run XNA Game Studio 3.1 setup. Can you please give that a try and let us know if you encounter any additional installation problems?

Thanks!

Aaron Stebner, Program Manager, XNA Platform and Tools team

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