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Re: Source Required - Error During 2.0 Install

EugeneWren — Sat, 03 May 2008 17:43:27 GMT

This has helped me so much. I never downloaded the beta but I still had games for windows live installed. I uninstalled it and it worked thx.

Re: Source Required - Error During 2.0 Install

Wadie — Fri, 01 Feb 2008 11:20:24 GMT

Hello,

I have resolved this problem by using an uninstaller tool (Revo Uninstaller), I uninstalled XNA applications, registry keys and files..

then I reinstall it.. now it works fine

Re: Source Required - Error During 2.0 Install

DaCoder — Sat, 22 Dec 2007 09:39:37 GMT

Emily,

I really appreciate your help. Since it looks like my problem is an isolated case, I'll spare time for both of us and do what I should have done for some time already: reinstall windows...

Regards,
Pawel

Re: Source Required - Error During 2.0 Install

Emily Yan — Tue, 18 Dec 2007 16:28:15 GMT

Hi DaCoder,

It looks like this is going to take a bit more debugging than just a couple posts back and forth :( Do you mind opening a connect bug (https://connect.microsoft.com/feedback/default.aspx?SiteID=226) with the following in an attached zip file:

your entire directory of XNA Game Studio\v2.0\Setup\Logs
the results of running msiinv (tool described here) with a -v flag instead of the -p flag as described in the blog post

Hopefully that'll give us enough information to sort out the issue. Rest assured that I'm relatively sure how to get your machine into a steady state, so you'll should be able to play with XNA Game Studio when this is all resolved :)

Re: Source Required - Error During 2.0 Install

DaCoder — Tue, 18 Dec 2007 12:26:05 GMT

Emily,

I think It always came up with the installation screen since the first time (I remember how surprising it was...). Here I give you the requested information from log:

MSI (s) (4C:30) [19:14:04:953]: SOURCEMGMT: Trying source d:\af9e5d6a5b0cf8a06f882608c2a30754\.
MSI (s) (4C:30) [19:14:05:000]: Note: 1: 2203 2: d:\af9e5d6a5b0cf8a06f882608c2a30754\xnags_shared.msi 3: -2147287037 
MSI (s) (4C:30) [19:14:05:031]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (4C:30) [19:14:05:046]: Note: 1: 1706 2: -2147483647 3: xnags_shared.msi 
MSI (s) (4C:30) [19:14:05:062]: SOURCEMGMT: Processing net source list.
MSI (s) (4C:30) [19:14:05:093]: Note: 1: 1706 2: -2147483647 3: xnags_shared.msi 
MSI (s) (4C:30) [19:14:05:109]: SOURCEMGMT: Processing media source list.
MSI (s) (4C:30) [19:14:05:140]: SOURCEMGMT: Trying media source H:\.
MSI (s) (4C:30) [19:14:05:171]: Note: 1: 2203 2: H:\xnags_shared.msi 3: -2147287038 
MSI (s) (4C:30) [19:14:05:187]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (4C:30) [19:14:05:203]: Note: 1: 1706 2: -2147483647 3: xnags_shared.msi 
MSI (s) (4C:30) [19:14:05:234]: SOURCEMGMT: Processing URL source list.
MSI (s) (4C:30) [19:14:05:250]: Note: 1: 1402 2: UNKNOWN\URL 3: 2 
MSI (s) (4C:30) [19:14:05:281]: Note: 1: 1706 2: -2147483647 3: xnags_shared.msi 
MSI (s) (4C:30) [19:14:05:296]: Note: 1: 1706 2:  3: xnags_shared.msi 
MSI (s) (4C:30) [19:14:16:015]: SOURCEMGMT: Failed to resolve source

Re: Source Required - Error During 2.0 Install

Emily Yan — Sun, 16 Dec 2007 13:49:50 GMT

It sounds like somehow your machine managed to get into a state where it cannot detect that the beta product is installed... which can happen after a failed uninstall. Did you always see the installation screen when you tried to uninstall the beta? Or did the installer at least the first time give you the Reinstall/Remove dialog? I hope it's the latter because that's at least a known state to me :)

As for Source Resolution: can you please check {C18DA187-6C0D-4B8E-99AE-74D5C588AFB6}.LOG under Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs and search for "SOURCEMGMT: Source is invalid due to missing/inaccessible package". Can you post the relevant information about the error (e.g. where does it think the source directory is, etc.)?

Re: Source Required - Error During 2.0 Install

DaCoder — Sun, 16 Dec 2007 09:51:01 GMT

It's odd, but when going through Control Panel->Add/Remove->XNA Game Studio 2.0 Beta->Remove, the uninstaller acts just as if it was an installer (it tells it's the Beta installer). The first steps are excatly as in the Beta install process. I get up to the 'copy prequsities' and then it switches to the 'Rolling back Microsoft XNA Game Studio 2.0 Installation' screen, under status it says 'Removing XNA Game studio Files' and the popup 'Setup has detected that the original source is necessary to continue (...)' appeears. Clicking OK I get next popups with the same text until it all finishes. All thing looks the same as if I tried installing XNA 2 Release except that it says 'Beta' on the welcome screen.

Under the log directory you pointed out I found multiple directories and files so I picked hopefully a good one for you (it's TME/Results/TaskStatusResults633334165755312500.xml):

<?xml version="1.0"?>
<TaskStatusResults xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <TaskStatus Time="2007-12-16T15:40:06.875+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing XNA Game Studio files \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{C18DA187-6C0D-4B8E-99AE-74D5C588AFB6}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveSharedFiles" Type="MSI" Data="MsiPath={C18DA187-6C0D-4b8e-99AE-74D5C588AFB6};MsiOperation=Uninstall" DisplayName="Removing XNA Game Studio files" AlwaysReboots="false" />
  </TaskStatus>
  <TaskStatus Time="2007-12-16T15:42:43.1875+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing XNA Game Studio files \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{9B96628C-8898-4FED-9612-25631C27AB13}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveXnaLiveProxy" Type="MSI" Data="MsiPath={9B96628C-8898-4FEd-9612-25631C27AB13};MsiOperation=Uninstall" DisplayName="Removing XNA Game Studio files" AlwaysReboots="false" />
  </TaskStatus>
  <TaskStatus Time="2007-12-16T15:42:46.390625+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing starter kits \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{3432C2AA-BB3E-44B3-B5ED-EF36E0241100}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveSpacewars" Type="MSI" Data="MsiPath={3432C2AA-BB3E-44B3-B5ED-EF36E0241100};MsiOperation=Uninstall" DisplayName="Removing starter kits" AlwaysReboots="false" />
  </TaskStatus>
  <TaskStatus Time="2007-12-16T15:42:48.546875+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing help documentation \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{3B5A6E00-2B27-4E1A-8A33-E3A40DEFD4DC}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveDocs" Type="MSI" Data="MsiPath={3B5A6E00-2B27-4E1A-8A33-E3A40DEFD4DC};MsiOperation=Uninstall" DisplayName="Removing help documentation" AlwaysReboots="false" />
  </TaskStatus>
  <TaskStatus Time="2007-12-16T15:42:49.34375+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing files for Visual Studio 2005 \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{2A5A6D00-2B27-4E1A-8A33-E3A40DFDF3EB}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveUplevel" Type="MSI" Data="MsiPath={2A5A6D00-2B27-4E1A-8A33-E3A40DFDF3EB};MsiOperation=Uninstall" DisplayName="Removing files for Visual Studio 2005" AlwaysReboots="false" />
  </TaskStatus>
  <TaskStatus Time="2007-12-16T15:42:50.015625+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing files for C# 2005 Express \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{C357E2C9-091F-4B12-BB1C-2E7B19112BC4}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveExpress" Type="MSI" Data="MsiPath={C357E2C9-091F-4B12-BB1C-2E7B19112BC4};MsiOperation=Uninstall" DisplayName="Removing files for C# 2005 Express" AlwaysReboots="false" />
  </TaskStatus>
  <TaskStatus Time="2007-12-16T15:42:50.625+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing XNA Game Studio 2.0 Redist \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{245F6C7A-0C22-4DE0-8202-2AAA620A1D3A}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveXNARedist" Type="MSI" Data="MsiPath={245F6C7A-0C22-4DE0-8202-2AAA620A1D3A};MsiOperation=Uninstall" DisplayName="Removing XNA Game Studio 2.0 Redist" AlwaysReboots="false" />
  </TaskStatus>
  <TaskStatus Time="2007-12-16T15:42:51.28125+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing redist files \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{31EA6FCB-6C53-4BA7-BE88-9BA788899C2C}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveRedistFiles" Type="MSI" Data="MsiPath={31EA6FCB-6C53-4BA7-BE88-9BA788899C2C};MsiOperation=Uninstall" DisplayName="Removing redist files" AlwaysReboots="false" />
  </TaskStatus>
  <TaskStatus Time="2007-12-16T15:42:53.40625+01:00" Success="false" Continue="true" Expose="true" Reboot="false" RebootNow="false" Completed="true" Message="MSI Task Processor Failed on task: Removing installer files \n Please consult C:\Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs\{070B87FB-CD1A-45AA-9E5E-484E5964C6ED}.LOG for additional log information." TaskListId="Uninstall" Warning="false">
    <Task Id="RemoveARP" Type="MSI" Data="MsiPath={070B87FB-CD1A-45AA-9E5E-484E5964C6ED};MsiOperation=Uninstall" DisplayName="Removing installer files" AlwaysReboots="false" />
  </TaskStatus>
</TaskStatusResults>

Re: Source Required - Error During 2.0 Install

Emily Yan — Sun, 16 Dec 2007 06:12:23 GMT

DaCoder:
My problem differs slightly from ones described above... It is that I can't uninstall the XNA 2.0 Beta due to the same thing that happens when people try installing the new XNA 2.0. I got also the very same problem while trying to install the new XNA 2 and I have removed Games for Windows (I removed it AFTER the Beta told me it won't uninstall).

That seems odd to me that this would activate on uninstalling given that we don't try to uninstall the GFWL Redist on uninstall. Something else must be triggering this problem for you.

Where does the source resolution dialog appear in the uninstall process? Before any of the setup dialogs appear? If it's during the progress screen, what did the status text say?

Also, can you look at your most recent uninstall log under Program Files\Microsoft XNA\XNA Game Studio\Setup\TME and copy/paste it in this thread?

Re: Source Required - Error During 2.0 Install

DaCoder — Sun, 16 Dec 2007 02:47:46 GMT

My problem differs slightly from ones described above... It is that I can't uninstall the XNA 2.0 Beta due to the same thing that happens when people try installing the new XNA 2.0. I got also the very same problem while trying to install the new XNA 2 and I have removed Games for Windows (I removed it AFTER the Beta told me it won't uninstall).

I don't care much for the Beta and that it does not uninstall as long as I have a way to install the Release...

Regards,
Kurzu

Re: Source Required - Error During 2.0 Install

RatonLaveur — Sat, 15 Dec 2007 17:21:48 GMT

Kirason does speak the truth. Guess topic can be closed :)

Thanks !

Re: Source Required - Error During 2.0 Install

Emily Yan — Sat, 15 Dec 2007 15:08:36 GMT

Setup has detected that the original source is necessary to continue. Please redownload and execute XNAGS20_Setup.exe

I'll try to make this a summary post :)

0: You should only be hitting this scenario if you installed the beta OR if you have some Windows games that requires Games for Windows - LIVE, such as Shadowrun, Halo 2 Vista, Gears of War, Viva Pinata for PC, etc. If you do not meet this scenario, include that information in your post as you have exited the only known situations where this should be hit and we need to add the new scenario to the readme file.

1: Do you see a Source Resolution Dialog (text appearing as above) during install or possibly Reinstall? Is it when the status screen text displays "Installing Games for Windows - LIVE Redist"? If not, please start a different thread - your source resolution issue is a different one than the one discussed here.

2: Have you tried uninstalling, either through Control Panel->Add/Remove Programs in XP or Control Panel (non-Classic view) -> Programs: "uninstall a program" in Vista, the entry under "Microsoft Games for Windows - LIVE Redistributable". This means looking under the 'M's in your program list, not the 'G's... easily missed.

3: If you cannot find an entry to uninstall, please post the following information to this thread. If you don't, I will simply ask you to do so :)
-- Run the tool described here with a -v switch instead of -p, then search for 'Games for Windows'. It may take a couple minutes for the tool to finish inventoring your machine so be patient. Do you find an entry? Can you post the entry on this thread?
-- There should be logs found at Program Files\Microsoft XNA\XNA Game Studio\v2.0\Setup\Logs. Look for the one title "XLiveRedist". Find the most recent install entry (logs are concatenated, sorry!) and search for "SOURCEMGMT: Source is invalid due to missing/inaccessible package". If you find it, can you copy/paste in your post the relevant information (e.g. where did it think the package was, etc.)

Re: Source Required - Error During 2.0 Install

RatonLaveur — Sat, 15 Dec 2007 11:16:31 GMT

I do have Gears of War installed... Do I have to remove the game ? There's no redist in my add/remove listing, so the game needs it to run.

Re: Source Required - Error During 2.0 Install

Nick Gravelyn — Fri, 14 Dec 2007 22:21:26 GMT

I have made this thread a sticky seeing as how many people are having troubles. Hopefully that will help them all see it.

Re: Source Required - Error During 2.0 Install

Lord Ikon — Fri, 14 Dec 2007 21:45:16 GMT

Seeing as people are still having this problem I thought I'd bump the thread so we didn't get a couple new threads on the same subject each day until a new installer comes out.

Re: Source Required - Error During 2.0 Install

FireFly — Fri, 14 Dec 2007 13:38:51 GMT

Remember you need to remove the Beta project updater