General

Re: Failing to connect to my 360

Stephen Styrchak — Wed, 11 Feb 2009 21:53:40 GMT

You can either add information to the existing issue on Connect, or enter a new issue with the updated information. Reporting bugs should always go through Connect. (There is a link from the Resources->Feedback menu option.)

Re: Failing to connect to my 360

Charles Humphrey — Wed, 11 Feb 2009 09:24:59 GMT

OK,

I'll try and get as much info as I can. The trouble is I did not set the VPN up, so will have to ask the guys that did how they have configured it.

Should I get enough info, should I post it here or raise another issue on the system??

Thanks for your time.

Re: Failing to connect to my 360

Stephen Styrchak — Tue, 10 Feb 2009 19:36:02 GMT

Charles Humphrey:
Shame, I can create it each and every time, is there anything I can do to help??

What other information do you need that would help?

We need instructions on how to set up a machine so that we can reproduce the problem. If it only happens on your machine and it can't be reproduced anywhere else, then we can't investigate or fix it. If I remember the bug report correctly, all we had to go on was the product name and web site. Unfortunately, the web site offered several different product SKUs, and the clients appeared to support a number of configuration settings for the particular network you wanted to connect to. Without step-by-step details on how to set it up, it's impossible for us to reproduce the environment in which you see the problem. Also, we can't purchase anything to investigate the bug.

We have confirmed that it is not a general problem affecting all VPNs (ie, we've used other VPN software while connecting with Game Studio), so it seems more likely to be specific to the machine or the VPN configuration.

One way you might try to work around it is to set up a routing table entry for your Xbox 360, to tell your PC not to use the VPN when attempting to connect to the console.

Re: Failing to connect to my 360

Charles Humphrey — Mon, 09 Feb 2009 12:42:30 GMT

Shame, I can create it each and every time, is there anything I can do to help??

What other information do you need that would help?

Re: Failing to connect to my 360

Stephen Styrchak — Fri, 06 Feb 2009 21:04:44 GMT

Charles Humphrey:
Will you be making a patch for the VPN issue I have, it is still present in 3.0 I see. Be nice to know if this will be fixed or even if it can be.

Unfortunately, we weren't able to reproduce the problem, so we still don't know what might be causing it.

Re: Failing to connect to my 360

Charles Humphrey — Fri, 06 Feb 2009 15:39:47 GMT

Cool.

Will you be making a patch for the VPN issue I have, it is still present in 3.0 I see. Be nice to know if this will be fixed or even if it can be.

Re: Failing to connect to my 360

Stephen Styrchak — Sat, 27 Sep 2008 22:38:06 GMT

C0NTRACTSTUDIOS:
Whats VMplayer?

Go to www.vmware.com for details.

BTW, we have implemented a fix for the incompatibility with the VMWare virtual network adapters Game Studio 3.0. I don't remember if the fix is included in the beta, however.

Re: Failing to connect to my 360

C0NTRACTSTUDIOS — Sat, 27 Sep 2008 01:41:26 GMT

Whats VMplayer?

Re: Failing to connect to my 360

SaratogaHC — Thu, 31 Jul 2008 20:21:13 GMT

Hi, I'm a newbie; just installed XNA GS 2.0, I have VS 2005 Professional and a 12-mo trial membership for deploying stuff to the XBOX360. To start, I just want to build and deploy some of the sample starter kits and samples. I ran into the VMware issue as well (media center could configure the XBOX360 as an extender, but the XNA system apparently uses a different mechanism and couldn't connect). So after uninstalling VMPlayer, I have been able to connect to the XBOX 360. However, deployments are still prone to failure (connection does not seem reliable?). When I try to deploy something (say the Role-Playing Game sample), it starts deploying the resources (textures) and is initially fine. But then part way through (the exact file is not consistent and depends on the attempt), it terminates and reports some error in the deployment. The two errors that pop up are

Unknown error during method invoke

Deploy failed with the following error: The file path Content\Textures\Gear\Potion02f.xnb contains invalid characters.

(where the exact file name is different each time this error comes up).

My install order:

I had VS 2005 Professional installed with the latest service packs.

I then installed XNA 2.0.

Then I installed the msi for starter kits, or unzipped samples.

I've tried both debug and release deployments.
I got a release deployment of the Marblets example working (debug as I recall, failed).

Does anyone know what these errors mean? I haven't seen any discussion on these in the forums.

Thanks in advance for any advice.

Re: Failing to connect to my 360

Charles Humphrey — Fri, 20 Jun 2008 18:47:38 GMT

Stephen,

Will do, sorry for the late reply, been on holiday.

[Edit]

Done, here. Have never registered a bug before, hope there is enough detail for a resolutuion.

[/Edit]

Re: Failing to connect to my 360

Stephen Styrchak — Mon, 16 Jun 2008 15:10:32 GMT

Hi Charles,

Would you mind logging this issue on Connect? If XNA Game Studio has problems on machines using VPN, logging a bug will help us get the right people involved, prioritize the investigation, and hopefully get it fixed. It also allows other people with the same issue to find and vote on it, too.

https://connect.microsoft.com/site/sitehome.aspx?SiteID=226

Thanks!

Re: Failing to connect to my 360

Charles Humphrey — Sun, 15 Jun 2008 21:38:44 GMT

OK,

Got my connection to the 360 working!!!

Being the dead head that I am (I have the memory span that is just a little less than a Carp..) I totaly forgot that work gave us a new VPN client, a more "secure" client I was told, this new client was the thorn in the side of my 360 and laptop connection issues.

For those of you out there that may be having the same issue, the VPN client is called Check Point NGX. What I do to get around it is run MSConfig and remove it from the services list and reboot. I have tried letting it setup then stopping it via services.msc but this does not fix the issue. I guess I am lucky in that I only need these services active when surfing or connecting to work so I am now able to deploy to my 360. Be nice to not have to do this though, is there any chance this may be fixed/patched in the future??

Thanks to all the people on this thread that tried to help remedy this connection issue, and to all those on the #xna IRC that also gave time to this.

Re: Failing to connect to my 360

w0rddriven — Fri, 13 Jun 2008 23:48:47 GMT

Charles Humphrey:

Right,

I have just put the 360 wired into the same router as the laptop, I do have VMWare installed, but I have disabled ALL the other network adapters bar for the one I am using; and still I get the same results....This eliminates the wireless network and the wireless access point. What is left for me to try??

I can't uninstall VMWare as this is a work laptop and I need it for work, but what I struggle with is that I had VMWare on here before when it used to work...

Are there any router settings I could play with? It looks like I am going to have to wait for XNA 3.0 (tried the XNA Game Studio Devices client for that too) and miss out on DBP and testing ANY of my XNA dev on the 360. Glad I did not pay for my Creators Club membership this time round...

I think my XBL issues could well be with the ISP or the wireless, going to test that out later.

HELP lol..

That's very strange. I deploy wirelessly just fine. Both my xbox and my PC are using wireless cards. Do you have a firewall running or is it turned off? Sometimes "off" isn't really off for some firewalls, or something else could be acting as a firewall too. I also found that you actually *need* UPnP for the xbox to communicate to the PC effectively. I also needed it on the router. I'm running openwrt on my router so I'm given a little bit more flexibility when it comes to services but even the standard Linksys firmware had a "turn on UPnP" setting for the router.

A great method for determining PC connectivity is to use the media sharing functionality built into Windows Media Player 11, and connecting your console to it. You don't even have to share media, just setup the connection. If that connects then you've eliminated the PC->Xbox connection. You need UPnP for this I believe and getting it connected sets up the "prerequisites" so to speak for the PC side. Subsequently, VMWare *does not* affect this. If you get this working but XNA doesn't then it's almost something to do with XnaTrans, usually the VMWare quirk I just mentioned. It's pretty annoying that you need both adapters off for deployment and connection but you could easily create a batch file to run the netsh commands to disable/enable both adapters in one go. It sure beats the 2 UAC prompts per enable/disable in Vista ;)

Re: Failing to connect to my 360

w0rddriven — Fri, 13 Jun 2008 23:37:50 GMT

w0rddriven:

Ooh ooh *raises hand furiously* I know the answer to number three! (or at least I think).

Disable the VMWare network connections in the Host OS. I believe I had to disable all connections except my wireless, despite my LAN connection not being connected to anything. I only had to do this to initiate the connection. I re-enabled everything, including VMWare's connections, and it deployed just fine later. No uninstallation needed.

I've reinstalled my host OS since then, so I'll have the pleasure of trying to get deployment working again. I'll try to isolate this exactly and report back but I'm almost positive this is what fixes the issue. The problem is likely the bridging nature of the VMWare connections.

Without disabling the VMWare adapters I get this generic error message:

Initiated search on the local subnet for your Xbox 360 using the connection key you typed.

No response from your Xbox 360 (xbox360). Please make sure you typed the connection key exactly as it appears on the Xbox 360 console, that the Xbox 360 console is properly connected to your local subnet, and that the Xbox 360 console is waiting for a connection at the "XNA Game Studio Connect" screen.

I had to disable both VMNet1 and VMNet8 before it granted access to the device. I tried just disabling VMNet1 but that didn't work and the same for VMNet 8. To be clear, VMWare was *not* running and I was doing this in to the host OS network adapters only.

Unlike what I originally thought, however, the VMNet adapters have to both be disabled *at all times*. You can't connect the device or deploy games with them on. If I had to guess, it's due to the broadcast nature of the connect/deploy method (XnaTrans.exe).

Re: Failing to connect to my 360

Charles Humphrey — Fri, 13 Jun 2008 22:13:43 GMT

XBL was fine, looks like the ISP is in the clear too.