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Failing to connect to my 360

Last post 09-27-2008 10:38 PM by Stephen Styrchak. 24 replies.
  • 06-06-2008 9:37 PM

    Failing to connect to my 360

    I have been in the irc and the guys there have not been able to help (thanks for your time all) so thought I would post here.

    I have just got a trial CC membership by registering for  DBP, I have gone to set up my IDE with the 360 and seem to have a connection issue.

    IP and SubNet are all fine, I have disabled McAffee AV and have connection to Live. When I enter the connection key on the PC to set the device up and click next, it returns the following message "Initiated search on the local subnet for your Xbox 360 using the connection key you typed.No response from your Xbox 360 (MyXBox). Please make sure you typed the connection key exactly as it appears on the Xbox 360 console, that the Xbox 360 console is properly connected to your local subnet, and that the Xbox 360 console is waiting for a connection at the "XNA Game Studio Connect" screen." and my xbox sits saying Please enter this key in XNA Game Studio. If I alter the code so that it is wrong,  I still get that message returned but my 360 tells me my IP and that it sent the wrong code....

    If it knows I am sending the wrong code, why does it not register and set up the device when I send the right one????

  • 06-06-2008 11:03 PM In reply to

    Re: Failing to connect to my 360

    Your Xbox 360 console and your computer are correctly configured on the same subnet. The PC initiates the connection by broadcasting its intent to connect. The Xbox 360 is receiving that and attempting to broadcast a reply. This reply is not being received by the client on your PC.

    There are a couple things that could cause this.

    1. You may have a firewall blocking incoming packets. If you've already tried disabling your firewall, then that's not it.
    2. You have more than one network adapter or network interface card (NIC) on your PC. For example, if you have a laptop with a wired connection, and the wireless adapter is on at the same time. This is also called a "multi-homed" PC, and is not fully supported by xnatrans (the application that connects to your Xbox 360 for deployment and debugging). In this case, what can happen is that the initial broadcast from the PC goes out on all adapters, but then it only listens for a reply from one of them. If the Xbox 360 happens to be responding on the "other" one, then xnatrans will not hear the response at all.
      • To work around this issue, you can try disabling all network adapters that are not actively in use for connecting to your Xbox 360.
    3. If you have VMWare installed, it is incompatible with xnatrans. It installs some kind of a driver or something that messes-up xnatrans. We have heard of this issue from quite a few people now, but we haven't yet investigated the root cause. We hope to have it fixed in the final v3.0 release.
      • To work around, you need to uninstall VMWare.
    Stephen Styrchak | XNA Game Studio Developer
  • 06-07-2008 12:07 AM In reply to

    Re: Failing to connect to my 360

    Stephen, thanks for the response.

    I have no fire wall (its off), I have disabled all the adapters apart from the wireless one I am using and I do have VMWare on here, BUT, I have had a CC membership in the past and it connected ok back then. This leaves me very perplexed...

    Any other Ideas?? Could it be my router? Shame because I would love to enter for DBP, but if I can't get this going then there is no chance of that.

    Thanks for your time.

  • 06-07-2008 12:58 AM In reply to

    Re: Failing to connect to my 360

    Some people have reported that their routers have prevented connections, but I don't remember anyone posting any specific details. I think two people mentioned something like "turning off UPnP" on the router. You could try that, or try searching these forums for more details (my memory is somewhat selective).

    There is a small possibility that the packets are being dropped because of a poor signal. We aren't especially robust against weak signal/lag in wireless, so if possible, try using a wired connection to see if that works. Even for temporary test, at least that will help narrow down the problem.

    Stephen Styrchak | XNA Game Studio Developer
  • 06-09-2008 8:44 AM In reply to

    Re: Failing to connect to my 360

    OK, will give that ago, but the signal is excellent. Will also try switching UPnP off. I have done a  search on here, but the results are quite vague, maybe  I am too impatient or just my search criteria sux..

    The only trouble with all this is that is used to work, UPnP would have been on then too and the network has not changed.. Also annoying because this should be a simple thing to do and I know I must be missing something obvious..

  • 06-10-2008 9:24 PM In reply to

    Re: Failing to connect to my 360

    Turning UPnP off just gives me a moderate NAT and I still have my issue. The signal strength is at max, I have even reverted to an old router that I used when I use to be abl to connect to my 360....

    What can I do now to solve this... Without it I can't enter DBP...:( As I say I have searched befoer, but ther returned results are of no help....

    Any ideas, anyone??

  • 06-10-2008 9:38 PM In reply to

    Re: Failing to connect to my 360

    just to chime in here. I too generally connect to my 360 via wireless. Despite the fact that I always have an excellent connection, it's hit or miss. Sometimes it'll connect, sometimes it won't. The only surefire way of connecting is via hard-wire to the same router as the 360. Sadly, that means I have to sit in an uncomfortable spot on the couch ... but hey, you do what you must to deploy to the 360 ;-)

    Joel Martinez - XNA MVP  
    Blog: http://codecube.net
    Play Videos on an XNA Texture: Scurvy Media
    XNA Unit Testing: Scurvy Test
  • 06-10-2008 9:49 PM In reply to

    Re: Failing to connect to my 360

    EW! That sounds bad...

    I would have to take my 360 upstairs as the cable modem is there and play it on a tiny portable, be like testing a game on my phone lol. Trouble is, I never had issues before, my sub ran out, I did not renew, got the trial one for DBP and now can't connect. I know it's not the membership, but it's still killing me as to why it won't connect.... It is extra frustrating as it is obvious it IS communicating when I pass a bad code to the 360, it tells me it is wrong, but if I pass a good one, it just times out, I think that is what hurts the most lol..

  • 06-10-2008 11:13 PM In reply to

    Re: Failing to connect to my 360

    Double-check that your console is using a dynamic IP address. A couple people reported having a similar problem when the console was assigned a static IP address.
    Stephen Styrchak | XNA Game Studio Developer
  • 06-11-2008 8:17 AM In reply to

    Re: Failing to connect to my 360

    Stephen,

    Thanks will do after work. Guess it is looking like I am going to have to drag my 360 up stairs if that don't fix it...lol

  • 06-11-2008 7:51 PM In reply to

    Re: Failing to connect to my 360

    Xbox IP is on Automatic so it gets what ever the router decides I guess.

    BUT I have another problem and I think it could well be related, you may even kick me for not mentioning it earlier, but I changed ISP and ever since then I seem to be getting kicked from Live every 5 or 10 minutes or so. This became apparent the other night when I was co-op on GoW with a friend, how annoying was that! The odd thing is that all the PC's stay online and it seems to be just the 360 that is being affected.

    Aside from the multiplayer annoyance, should this issue be related to my 360 not responding to my PC?? I didn't mention it before as I have been with this ISP before, well it was NTL then, it's now Virgin Media.

    Can anyone help me get out of this network nightmare :( (I am actually crying as I type....>.<)

  • 06-12-2008 11:33 AM In reply to

    Re: Failing to connect to my 360

    Shameless bump...

    Any one got any ideas??

  • 06-12-2008 11:43 AM In reply to