XNA Creators Club Online
Page 1 of 2 (31 items) 1 2 Next >
Sort Posts: Previous Next

Failing to connect to my 360

Last post 2/11/2009 9:53 PM by Stephen Styrchak. 30 replies.
  • 6/6/2008 9:37 PM

    Failing to connect to my 360

    I have been in the irc and the guys there have not been able to help (thanks for your time all) so thought I would post here.

    I have just got a trial CC membership by registering for  DBP, I have gone to set up my IDE with the 360 and seem to have a connection issue.

    IP and SubNet are all fine, I have disabled McAffee AV and have connection to Live. When I enter the connection key on the PC to set the device up and click next, it returns the following message "Initiated search on the local subnet for your Xbox 360 using the connection key you typed.No response from your Xbox 360 (MyXBox). Please make sure you typed the connection key exactly as it appears on the Xbox 360 console, that the Xbox 360 console is properly connected to your local subnet, and that the Xbox 360 console is waiting for a connection at the "XNA Game Studio Connect" screen." and my xbox sits saying Please enter this key in XNA Game Studio. If I alter the code so that it is wrong,  I still get that message returned but my 360 tells me my IP and that it sent the wrong code....

    If it knows I am sending the wrong code, why does it not register and set up the device when I send the right one????

  • 6/6/2008 11:03 PM In reply to

    Re: Failing to connect to my 360

    Your Xbox 360 console and your computer are correctly configured on the same subnet. The PC initiates the connection by broadcasting its intent to connect. The Xbox 360 is receiving that and attempting to broadcast a reply. This reply is not being received by the client on your PC.

    There are a couple things that could cause this.

    1. You may have a firewall blocking incoming packets. If you've already tried disabling your firewall, then that's not it.
    2. You have more than one network adapter or network interface card (NIC) on your PC. For example, if you have a laptop with a wired connection, and the wireless adapter is on at the same time. This is also called a "multi-homed" PC, and is not fully supported by xnatrans (the application that connects to your Xbox 360 for deployment and debugging). In this case, what can happen is that the initial broadcast from the PC goes out on all adapters, but then it only listens for a reply from one of them. If the Xbox 360 happens to be responding on the "other" one, then xnatrans will not hear the response at all.
      • To work around this issue, you can try disabling all network adapters that are not actively in use for connecting to your Xbox 360.
    3. If you have VMWare installed, it is incompatible with xnatrans. It installs some kind of a driver or something that messes-up xnatrans. We have heard of this issue from quite a few people now, but we haven't yet investigated the root cause. We hope to have it fixed in the final v3.0 release.
      • To work around, you need to uninstall VMWare.
    Stephen Styrchak | XNA Game Studio Developer
  • 6/7/2008 12:07 AM In reply to

    Re: Failing to connect to my 360

    Stephen, thanks for the response.

    I have no fire wall (its off), I have disabled all the adapters apart from the wireless one I am using and I do have VMWare on here, BUT, I have had a CC membership in the past and it connected ok back then. This leaves me very perplexed...

    Any other Ideas?? Could it be my router? Shame because I would love to enter for DBP, but if I can't get this going then there is no chance of that.

    Thanks for your time.

  • 6/7/2008 12:58 AM In reply to

    Re: Failing to connect to my 360

    Some people have reported that their routers have prevented connections, but I don't remember anyone posting any specific details. I think two people mentioned something like "turning off UPnP" on the router. You could try that, or try searching these forums for more details (my memory is somewhat selective).

    There is a small possibility that the packets are being dropped because of a poor signal. We aren't especially robust against weak signal/lag in wireless, so if possible, try using a wired connection to see if that works. Even for temporary test, at least that will help narrow down the problem.

    Stephen Styrchak | XNA Game Studio Developer
  • 6/9/2008 8:44 AM In reply to

    Re: Failing to connect to my 360

    OK, will give that ago, but the signal is excellent. Will also try switching UPnP off. I have done a  search on here, but the results are quite vague, maybe  I am too impatient or just my search criteria sux..

    The only trouble with all this is that is used to work, UPnP would have been on then too and the network has not changed.. Also annoying because this should be a simple thing to do and I know I must be missing something obvious..

  • 6/10/2008 9:24 PM In reply to

    Re: Failing to connect to my 360

    Turning UPnP off just gives me a moderate NAT and I still have my issue. The signal strength is at max, I have even reverted to an old router that I used when I use to be abl to connect to my 360....

    What can I do now to solve this... Without it I can't enter DBP...:( As I say I have searched befoer, but ther returned results are of no help....

    Any ideas, anyone??

  • 6/10/2008 9:38 PM In reply to

    Re: Failing to connect to my 360

    just to chime in here. I too generally connect to my 360 via wireless. Despite the fact that I always have an excellent connection, it's hit or miss. Sometimes it'll connect, sometimes it won't. The only surefire way of connecting is via hard-wire to the same router as the 360. Sadly, that means I have to sit in an uncomfortable spot on the couch ... but hey, you do what you must to deploy to the 360 ;-)
    Joel Martinez - XNA MVP
    Blog: http://codecube.net
    Play Videos on an XNA Texture: Scurvy Media
    XNA Unit Testing: Scurvy Test
  • 6/10/2008 9:49 PM In reply to

    Re: Failing to connect to my 360

    EW! That sounds bad...

    I would have to take my 360 upstairs as the cable modem is there and play it on a tiny portable, be like testing a game on my phone lol. Trouble is, I never had issues before, my sub ran out, I did not renew, got the trial one for DBP and now can't connect. I know it's not the membership, but it's still killing me as to why it won't connect.... It is extra frustrating as it is obvious it IS communicating when I pass a bad code to the 360, it tells me it is wrong, but if I pass a good one, it just times out, I think that is what hurts the most lol..

  • 6/10/2008 11:13 PM In reply to

    Re: Failing to connect to my 360

    Double-check that your console is using a dynamic IP address. A couple people reported having a similar problem when the console was assigned a static IP address.
    Stephen Styrchak | XNA Game Studio Developer
  • 6/11/2008 8:17 AM In reply to

    Re: Failing to connect to my 360

    Stephen,

    Thanks will do after work. Guess it is looking like I am going to have to drag my 360 up stairs if that don't fix it...lol

  • 6/11/2008 7:51 PM In reply to

    Re: Failing to connect to my 360

    Xbox IP is on Automatic so it gets what ever the router decides I guess.

    BUT I have another problem and I think it could well be related, you may even kick me for not mentioning it earlier, but I changed ISP and ever since then I seem to be getting kicked from Live every 5 or 10 minutes or so. This became apparent the other night when I was co-op on GoW with a friend, how annoying was that! The odd thing is that all the PC's stay online and it seems to be just the 360 that is being affected.

    Aside from the multiplayer annoyance, should this issue be related to my 360 not responding to my PC?? I didn't mention it before as I have been with this ISP before, well it was NTL then, it's now Virgin Media.

    Can anyone help me get out of this network nightmare :( (I am actually crying as I type....>.<)

  • 6/12/2008 11:33 AM In reply to

    Re: Failing to connect to my 360

    Shameless bump...

    Any one got any ideas??

  • 6/12/2008 11:43 AM In reply to

    Re: Failing to connect to my 360

    I have no idea about the failure to connect to the 360, but I have also been experiencing XBox Live disconnects disturbingly frequently recently.  I too maintain an internet connection throughout, and only Live is affected.  My ISP is AT&T, fyi.
  • 6/12/2008 12:42 PM In reply to

    Re: Failing to connect to my 360

    Regarding the Live disconnect issue, I have a demo of Frontlines: Fuel of War, which I have played online a few times, but now when ever I launch the game my 360 just disconnects, if I come out of the game and connect, it connects fine, go into the game and it drops me again, if I try and connect while the game is running it tells me it cant connect and asks if I want to chekc the connection, which I know is good. I guess this could be due to the game being a demo and it might have been disabled I guess. On GoW it boots me every 5 minutes or so, not much fun during a coop...

    Probably shouldn't be posting this issue here, but thought it might be related to my 360->PC connection issue.

  • 6/13/2008 2:32 PM In reply to

    Re: Failing to connect to my 360

    Stephen Styrchak:

    Your Xbox 360 console and your computer are correctly configured on the same subnet. The PC initiates the connection by broadcasting its intent to connect. The Xbox 360 is receiving that and attempting to broadcast a reply. This reply is not being received by the client on your PC.

    There are a couple things that could cause this.

    1. You may have a firewall blocking incoming packets. If you've already tried disabling your firewall, then that's not it.
    2. You have more than one network adapter or network interface card (NIC) on your PC. For example, if you have a laptop with a wired connection, and the wireless adapter is on at the same time. This is also called a "multi-homed" PC, and is not fully supported by xnatrans (the application that connects to your Xbox 360 for deployment and debugging). In this case, what can happen is that the initial broadcast from the PC goes out on all adapters, but then it only listens for a reply from one of them. If the Xbox 360 happens to be responding on the "other" one, then xnatrans will not hear the response at all.
      • To work around this issue, you can try disabling all network adapters that are not actively in use for connecting to your Xbox 360.
    3. If you have VMWare installed, it is incompatible with xnatrans. It installs some kind of a driver or something that messes-up xnatrans. We have heard of this issue from quite a few people now, but we haven't yet investigated the root cause. We hope to have it fixed in the final v3.0 release.
      • To work around, you need to uninstall VMWare.

    Ooh ooh *raises hand furiously* I know the answer to number three! (or at least I think).

    Disable the VMWare network connections in the Host OS. I believe I had to disable all connections except my wireless, despite my LAN connection not being connected to anything. I only had to do this to initiate the connection. I re-enabled everything, including VMWare's connections, and it deployed just fine later. No uninstallation needed.

    I've reinstalled my host OS since then, so I'll have the pleasure of trying to get deployment working again. I'll try to isolate this exactly and report back but I'm almost positive this is what fixes the issue. The problem is likely the bridging nature of the VMWare connections.

  • 6/13/2008 9:31 PM In reply to

    Re: Failing to connect to my 360

    Right,

    I have just put the 360 wired into the same router as the laptop, I do have VMWare installed, but I have disabled ALL the other network adapters bar for the one I am using; and still I get the same results....This eliminates the wireless network and the wireless access point. What is left for me to try??

    I can't uninstall VMWare as this is a work laptop and I need it for work, but what I struggle with is that I had VMWare on here before when it used to work...

    Are there any router settings I could play with? It looks like I am going to have to wait for XNA 3.0 (tried the XNA Game Studio Devices client for that too) and miss out on DBP and testing ANY of my XNA dev on the 360. Glad I did not pay for my Creators Club membership this time round...

    I think my XBL issues could well be with the ISP or the wireless, going to test that out later.

    HELP lol..

  • 6/13/2008 10:13 PM In reply to

    Re: Failing to connect to my 360

    XBL was fine, looks like the ISP is in the clear too.
  • 6/13/2008 11:37 PM In reply to

    Re: Failing to connect to my 360

    w0rddriven:

    Ooh ooh *raises hand furiously* I know the answer to number three! (or at least I think).

    Disable the VMWare network connections in the Host OS. I believe I had to disable all connections except my wireless, despite my LAN connection not being connected to anything. I only had to do this to initiate the connection. I re-enabled everything, including VMWare's connections, and it deployed just fine later. No uninstallation needed.

    I've reinstalled my host OS since then, so I'll have the pleasure of trying to get deployment working again. I'll try to isolate this exactly and report back but I'm almost positive this is what fixes the issue. The problem is likely the bridging nature of the VMWare connections.

    Without disabling the VMWare adapters I get this generic error message:

    Initiated search on the local subnet for your Xbox 360 using the connection key you typed.

    No response from your Xbox 360 (xbox360). Please make sure you typed the connection key exactly as it appears on the Xbox 360 console, that the Xbox 360 console is properly connected to your local subnet, and that the Xbox 360 console is waiting for a connection at the "XNA Game Studio Connect" screen.

    I had to disable both VMNet1 and VMNet8 before it granted access to the device. I tried just disabling VMNet1 but that didn't work and the same for VMNet 8. To be clear, VMWare was *not* running and I was doing this in to the host OS network adapters only.

    Unlike what I originally thought, however, the VMNet adapters have to both be disabled *at all times*. You can't connect the device or deploy games with them on. If I had to guess, it's due to the broadcast nature of the connect/deploy method (XnaTrans.exe).

  • 6/13/2008 11:48 PM In reply to

    Re: Failing to connect to my 360

    Charles Humphrey:

    Right,

    I have just put the 360 wired into the same router as the laptop, I do have VMWare installed, but I have disabled ALL the other network adapters bar for the one I am using; and still I get the same results....This eliminates the wireless network and the wireless access point. What is left for me to try??

    I can't uninstall VMWare as this is a work laptop and I need it for work, but what I struggle with is that I had VMWare on here before when it used to work...

    Are there any router settings I could play with? It looks like I am going to have to wait for XNA 3.0 (tried the XNA Game Studio Devices client for that too) and miss out on DBP and testing ANY of my XNA dev on the 360. Glad I did not pay for my Creators Club membership this time round...

    I think my XBL issues could well be with the ISP or the wireless, going to test that out later.

    HELP lol..

    That's very strange. I deploy wirelessly just fine. Both my xbox and my PC are using wireless cards. Do you have a firewall running or is it turned off? Sometimes "off" isn't really off for some firewalls, or something else could be acting as a firewall too. I also found that you actually *need* UPnP for the xbox to communicate to the PC effectively. I also needed it on the router. I'm running openwrt on my router so I'm given a little bit more flexibility when it comes to services but even the standard Linksys firmware had a "turn on UPnP" setting for the router.

    A great method for determining PC connectivity is to use the media sharing functionality built into Windows Media Player 11, and connecting your console to it. You don't even have to share media, just setup the connection. If that connects then you've eliminated the PC->Xbox connection. You need UPnP for this I believe and getting it connected sets up the "prerequisites" so to speak for the PC side. Subsequently, VMWare *does not* affect this. If you get this working but XNA doesn't then it's almost something to do with XnaTrans, usually the VMWare quirk I just mentioned. It's pretty annoying that you need both adapters off for deployment and connection but you could easily create a batch file to run the netsh commands to disable/enable both adapters in one go. It sure beats the 2 UAC prompts per enable/disable in Vista ;)

  • 6/15/2008 9:38 PM In reply to

    Re: Failing to connect to my 360

    OK,

    Got my connection to the 360 working!!!

    Being the dead head that I am (I have the memory span that is just a little less than a Carp..) I totaly forgot that work gave us a new VPN client, a more "secure" client I was told, this new client was the thorn in the side of my 360 and laptop connection issues.

    For those of you out there that may be having the same issue, the VPN client is called Check Point NGX. What I do to get around it is run MSConfig and remove it from the services list and reboot. I have tried letting it setup then stopping it via services.msc but this does not fix the issue. I guess I am lucky in that I only need these services active when surfing or connecting to work so I am now able to deploy to my 360. Be nice to not have to do this though, is there any chance this may be fixed/patched in the future??

    Thanks to all the people on this thread that tried to help remedy this connection issue, and to all those on the #xna IRC that also gave time to this.

  • 6/16/2008 3:10 PM In reply to

    Re: Failing to connect to my 360

    Hi Charles,

    Would you mind logging this issue on Connect? If XNA Game Studio has problems on machines using VPN, logging a bug will help us get the right people involved, prioritize the investigation, and hopefully get it fixed. It also allows other people with the same issue to find and vote on it, too.

    https://connect.microsoft.com/site/sitehome.aspx?SiteID=226

    Thanks!

    Stephen Styrchak | XNA Game Studio Developer
  • 6/20/2008 6:47 PM In reply to

    Re: Failing to connect to my 360

    Stephen,

    Will do, sorry for the late reply, been on holiday.

     

    [Edit]

    Done, here. Have never registered a bug before, hope there is enough detail for a resolutuion.

    [/Edit]

  • 7/31/2008 8:21 PM In reply to

    Re: Failing to connect to my 360

    Hi, I'm a newbie; just installed XNA GS 2.0, I have VS 2005 Professional and a 12-mo trial membership for deploying stuff to the XBOX360.  To start, I just want to build and deploy some of the sample starter kits and samples.  I ran into the VMware issue as well (media center could configure the XBOX360 as an extender, but the XNA system apparently uses a different mechanism and couldn't connect).  So after uninstalling VMPlayer, I have been able to connect to the XBOX 360.  However, deployments are still prone to failure (connection does not seem reliable?).  When I try to deploy something (say the Role-Playing Game sample), it starts deploying the resources (textures) and is initially fine.  But then part way through (the exact file is not consistent and depends on the attempt), it terminates and reports some error in the deployment.  The two errors that pop up are

      Unknown error during method invoke

     OR

    Deploy failed with the following error: The file path Content\Textures\Gear\Potion02f.xnb contains invalid characters.

    (where the exact file name is different each time this error comes up).

     

     My install order:

    I had VS 2005 Professional installed with the latest service packs.

    I then installed XNA 2.0.

    Then I installed the msi for starter kits, or unzipped samples.

     

    I've tried both debug and release deployments. 
    I got a release deployment of the Marblets example working (debug as I recall, failed).

    Does anyone know what these errors mean?  I haven't seen any discussion on these in the forums.

    Thanks in advance for any advice.

  • 9/27/2008 1:41 AM In reply to

    Re: Failing to connect to my 360

    Whats VMplayer?
  • 9/27/2008 10:38 PM In reply to

    Re: Failing to connect to my 360

    C0NTRACTSTUDIOS:
    Whats VMplayer?

    Go to www.vmware.com for details.

    BTW, we have implemented a fix for the incompatibility with the VMWare virtual network adapters Game Studio 3.0. I don't remember if the fix is included in the beta, however.

    Stephen Styrchak | XNA Game Studio Developer
Page 1 of 2 (31 items) 1 2 Next > Previous Next