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XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

Last post 10/18/2008 2:03 PM by TenTonApe. 65 replies.
  • 1/13/2008 4:59 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    oh, and I had office 2007 ultimate installed, if it matters (sounds fishy to me)
  • 1/30/2008 3:32 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    This did not work (Vista) so I uninstalled everything and reinstalled but to no avail. Where I can open an run the Catapult minigame or the Billboard example the MyFirstGame demo project that goes with the video will not. Is it just that some of the demos that were updated to GSE2.0 need work. I would try the Ship Game but until the demo project works why pay to find the same problem.
  • 2/11/2008 10:17 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    Well since Vista worked very badly in many ways forget gaming DX10 or DX9 I rebuilt the system with XPProfessional which works very well but still has the XNA problem listed earlier. Obviously Microsoft is ignoring this thread. It is always a problem to use a framework which is under rapid development. But personally I may ignore XNA until it solidifies.
  • 2/11/2008 10:35 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    *I* am having a problem != *everyone* is having a problem and therefore the product is flawed and broken. Most people are using XNA just fine.

    Its therefore likely to be a situation unique to your machine.

    Microsoft have replied several times in this thread - Stephen and Emily are both MS employees and there are also several other thread about this error if you search the forums which may also help.

    So you are probably going to have to give us more details about exactly what you are doing, exactly what the results are and what various solutions you have already tried.

     

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  • 2/12/2008 12:49 AM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    rjcxna:
    Well since Vista worked very badly in many ways forget gaming DX10 or DX9 I rebuilt the system with XPProfessional which works very well but still has the XNA problem listed earlier. Obviously Microsoft is ignoring this thread. It is always a problem to use a framework which is under rapid development. But personally I may ignore XNA until it solidifies.

    If you are having the issue with registry key permissions disappearing, that is not a problem caused by XNA Game Studio. If you search the web (all of it, outside of this site) you'll find the subinacl tool referenced as a resolution to the same problem affecting many products. So far, I haven't found the reason why this happens -- but I've also never seen a machine that had this problem, and nobody has been able to track down the cause, making it pretty hard to investigate.

    No one is ignoring this thread, but there are many posts on this thread that suggest a variety of solutions that have worked for many people. The different solutions are for different problems. Some people post to this thread without actually trying everything, then later find the solution was already here.

    Please give us more information about what you've installed, and what exactly is not working. Do you get this error when you create new projects, or just when you open a sample or other existing project?

    If it only happens when you open a sample or other existing project, it could be because the project was created with version 1.0 and you are trying to open it with version 2.0. In that case, the error message is expected and correct -- you cannot open that project with the current installation.

    What specifically is failing, as well as what isn't failing?

    This particular error message doesn't necessarily mean anything is wrong or broken. It is completely valid and correct in many cases, so before we can tell you how to "fix" anything, we need to be sure something is really broken.

    Thanks.

    Stephen Styrchak | XNA Game Studio Developer
  • 2/27/2008 11:21 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    So I indeed saw the registry permission issue, however, fixing that issue and re-installing XNA did not fix the issue. I have an x86 and x64 machine, both running Vista and both have Office installed. The x86 machine didn't have the permissions issue, and works fine. The x64 machine however did, which I fixed, rebooted, and then reinstalled XNA only to find the same error. Any suggestions are greatly appreciated as I don't want to be stuck developing on my laptop.

    I should also say that I am using Visual Studio 2005 Team Suite and not any of the express versions. I read that it may be a 2008 issue, as I did beta test it, but I've since reformatted so that isn't the issue either.
  • 3/1/2008 7:33 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    Brian P. - I gave it a try and now I'm able to open the XnaClubPackageFile.2 registry key but I'm still getting the "The project type is not supported by this installation" error in VS 2005 pro when I try to open the Spacewar Xbox 360 starter kit or any other project/template listed under the XNA Game Studio 2.0 node in the New Project dialog window.

    OS: Vista 64 Ultimate edition

    IDE: VS 2005 pro w/SP1

    UAC: off

    Office 2007: Had it installed but after the first SP it kept prompting me to wait while it installed the update everytime I opened Outlook07 so I uninstalled it.

    XNA: 2.0, I've never installed a beta or previous verion.

     

    Any idea's on what the next step would be or where I can go for support?

     

    Thanks,

    Dj

     

     

    REF:

    For anyone having problems with this, I'd like you to try something...

    1. If XNA 2.0 is already installed, uninstall.  You may wish to do the same with VC# 2005 Express.
    2. Start regedit, right-click on HKC_ROOT and select Permissions.
      1. Is the owner set as Administrators?
      2. Are there any permissions set or is it blank warning you that anyone can take control --> No permissions have been assigned for this object.

        Warning: this is a potential security risk because anyone who can access this object can take ownership of it. The object’s owner should assign permissions as soon as possible.
        1. Either way, set the following:
          1. Administrators - Full control
          2. SYSTEM - Full control
          3. Users - Read
    3. Click OK to apply the permissions.
    4. Close regedit and reopen.  Verify that the above is correct.
    5. Open a cmd prompt and type "net start msiserver".
    6. Install XNA 2.0 (or VC# Express 2005 first if you uninstalled that as well).
    7. Open regedit and navigate down to HKC_ROOT\XnaClubPackageFile.2 and see if you can view the key without an error popping up.  If that works, you should be in a working state.


    Note that you may just be able to do an XNA re-install after setting the reg permissions and starting msiserver....

    On my x86 machine, the registry permissions were blank at the root of ROOT and doing the above allowed me to repeatedly uninstall/re-install XNA 2 without the problems previously seen.  If I didn't do the above, it would fail as always.  Uninstalling XNA seems to revert that root ROOT key back to no permissions which is quite odd IMO.

    I'm interested in knowing if this fixes the issues for anyone else.  The problem itself really seems to have nothing to do with XNA or VS2008.  It may have to do with VS2005 or it may just be showing the effects of something else.  No idea what that would be though.  Something is definitely in a very odd state with the Windows Installer or some dependency.

    Anyway, please give it a try and let me know what you find.  Thanks!


    Brian Peek [C# MVP]
    http://www.brianpeek.com/
    http://www.ganksoft.com/

     

  • 3/1/2008 8:40 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    @DJTN, I never found a solution for x64 machines since subinacl is a 32-bit app and doesn't reset all registry keys as it should with the 32/64 bit registry partition goodness.  I wound up having to rebuild my x64 machine due to this.

    Some more details on the issue can be found here:

    http://www.brianpeek.com/blog/archive/2007/11/29/weird-vista-registry-issue.aspx


    Brian Peek [C# MVP] | http://www.brianpeek.com/ | http://www.ganksoft.com/ | Bored? Try HeadBanger! :)
  • 3/2/2008 1:43 AM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    rjcxna:
    Well since Vista worked very badly in many ways forget gaming DX10 or DX9 I rebuilt the system with XPProfessional which works very well but still has the XNA problem listed earlier. Obviously Microsoft is ignoring this thread. It is always a problem to use a framework which is under rapid development. But personally I may ignore XNA until it solidifies.

    rjc, that's a little unfair.  Please keep in mind that both Stephen and I have jobs outside of monitoring community forums (development jobs like making that next XNA Game Studio version!), and we are also only human.  We miss posts since we check the forums manually, and it's not that we're ignoring you.  If I ever get pinged internally about "Hey Emily, you need to respond to this thread because this is your area of expertise", I certainly respond right away.

    As other people have iterated, we are more than willing to listen to your different debugging scenarios provided more information.  We have every incentive to help you get up and running and zero reason to block you from developing awesome games :)

    --

    @ rluck & djtn - are you guys still experiencing issues?  We have unfortunately never been able to replicate the registry ACL issue internally, so it makes the debugging scenario very difficult from this end.

     

    Emily Yan | XNA Game Studio Developer
  • 3/2/2008 2:38 AM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    The one thing to remember in all of this is that XNA is not the cause of these issues...it is merely a casualty of a problem somewhere up the chain that I nor anyone else has been able to identify after countless reports, trials and experiements.

    With my blog post above, I've had countless people leave comments and email me that they are experiencing the same registry ACL issue and there is no single commonality among all of us.  But, once the issue manifests, any installer which touches the registry from that point forward will be affected, XNA included.


    Brian Peek [C# MVP] | http://www.brianpeek.com/ | http://www.ganksoft.com/ | Bored? Try HeadBanger! :)
  • 3/2/2008 8:42 AM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    @Brian, I have too much software installed that I cannot replace to rebuild my machine. If I'm not getting the error in RegEdit then why am I still unable to open a new game project? It seems like VS loads for a minute and then I get the error. Is there a registry tool for Vista 64?
  • 3/2/2008 9:00 AM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    Brian Peek:
    The one thing to remember in all of this is that XNA is not the cause of these issues...it is merely a casualty of a problem somewhere up the chain that I nor anyone else has been able to identify after countless reports, trials and experiements.

    With my blog post above, I've had countless people leave comments and email me that they are experiencing the same registry ACL issue and there is no single commonality among all of us.  But, once the issue manifests, any installer which touches the registry from that point forward will be affected, XNA included.

    Brian - since this is a registry issue, shouldnt I be able to do a system restore to a previous restore points and find the culprit, possibly fixing my issue without having to rebuild my box? I personally think this has something to do with Office 2007 sp1 since I didnt start experiencing this issue till after I installed it... but I digress.

    This issue is out of scope for this forum but I'd like to help in resolving it. I'll contact you through your blog.

     

    Cheers,

    Dj

  • 4/27/2008 3:37 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    I get the same problem..

     

    any final solution?

  • 6/13/2008 3:33 AM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    I have the same issue with project templates with visual studio 2008.  My registry permissions are fine.  After installing xna game studio 2.0 i can no longer open web projects or silverlight projects, nor can i install silverlight 2.0  this causes a significant problem as it means i can not work from home.
  • 9/5/2008 9:56 AM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    Woohoo! Setting the HKC_ROOT permissions and then reinstalling XNA worked for me! Finally! I've been at this for 4 hours!
  • 10/18/2008 2:03 PM In reply to

    Re: XNA 2.0 new project issues. "The project file...cannot be opened...not supported by this installation"

    Brian Peek:

    I went to the website  ^^^ and I followed all the instructions but I still get the "project type is not supported by this installation" error, why wont it work? I have 32X vista

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