Aztec:

Thank you for helping, and yes I am trying to purchase it with the 'Aztecgames' gamertag.

Sorry it took so long on this, I am not able to look up this information, so we have to work with several other teams. I sent you a few messages over Xbox LIVE as to why you are running into the issue. If you have questions please feel free to email us!

Thanks!

 

I was getting the exact same error. I had cancelled my account a few months ago when it was about to renew because I just wasn't using that much anymore. With the new announcements at GDC I decided to renew and I kept getting that same error code.

I went through a round with support, which were not very helpful at all, and eventually on a whim I tried another debit card, which is linked to the same bank account, and it went right through.

On billing.microsoft.com the original card had a cancelled xna creators club membership attached to it.. maybe because that was there they wouldn't let me get another?

So, new card, same bank account, same gamertag, and I was able to get my membership back.

I had the exact same issue where I had canceled XNA and then couldn't rejoin later and got the 80150007 status code when trying to purchase the membership. I ended up needing to use a different card for payment and then it worked.

Hi there Aztec

I've had this problem myself a few times, and after many pointless calls to xbox live "support" i found the problem myself by investigating my account. Here's what i did:-

1.) Go to https://billing.microsoft.com
2.) Enter your account email and password
3.) Make sure your balance is ZERO
4.) Go to marketplace and retry

I found that after i stopped paying the subscription fee, they kept trying to charge me for 2 months. It seems that the marketplace won't let you buy a new membership until you pay the outstanding amount through the billing site.

Wouldn't it be much more sensible to just add charge it at the same time as the fee for the new one?

Oh wait... "sensible" yeah, nevermind.

But they could at least just say that there's an outstanding amount instead of giving us a code that even the "support" staff don't understand.

This problem is making me very ANGRY!! I cut a couple hours out of work this morning to get a visa debit card from my bank. I go online from my comp at work, try to buy the xna premium membership....no dice! I get home later, try to buy the membership on-line again and then through my xbox, and fail! I managed to by points though!!

So, I call the xbox support team of wonder dummys, only to get stuck on the phone with some dude who has no clue what I'm talking about, and takes on average about 10 minutes to give me very simple answers that don't help in the least! Then.....after a long awkward pause on the phone, I hear the guy say "ummmmmmm awwwwwe I'm gonna transfer youuuu?"....so......I get transfered over to the "extra special" department, only to talk to another fool who sounds like he's googling my problem in the background as I'm explaining it to him. In the end, he sent a report/email to microsoft about my problem and told me there is no guaruntee of when or if I'll get an answer to the problem. But have a great day!!

So why exactlly can't we just use points to buy this membership anyways? And why can I use my card to get points.....but not the freakin membership? This is wasting my time and effort so far, which isn't cheap.


I don't meen to sound rude or dis-respectfull.......but I need to vent my frustrations.

What error do you get?

I have no idea why the membership can't be purchased with points... but its very odd that a card would be valid for points but not the XNA membership..

There are some issues with debit cards see http://support.microsoft.com/kb/911113/?sd=xbox but I would expect that if you can buy points you should be able to buy other memberships.

Is possibly this: Your debit card cannot have restrictions on subscription-based or Internet purchases. Memberships are subscriptions based services which repeat every year or 3 months. So some debit cards don't allow that.

Please be patient - having problems like this is rare. The XNA team probably won't be able to reply till Monday

And yes I wish Microsoft (and every other company in the world) would realise that customer support is not the place to hire unqualified, minimum wage people.. half the time when you call they have never even heard of XNA.

It's ok, we found a work around...I had to use my friends master card to purchase the member ship, then transfer everything over to my visa card. We're up and running now. Very strange though....

Hi im new to XNA, and am trying to get a premium subscription.
 I realise there are problems with using debit cards, and have assumed that you can use microsoft points to buy the subscription, but i have not been able to use them for this. I have more than enough to equal the price in £, so am feeling v. frustrated that my money has gone to waste.
Is there any way to use these points to get the premium subsciption? please help.

No you cannot use points to buy membership. There's nothing we can do to change that. Sorry.

Enjoy some Indie games with the points